TIMELY ARRIVAL

Classes are held at the Plum Lyon Teaching Kitchen, located at 49 rue des Tables Claudiennes, 69001 Lyon, France. The Market Table classes begin at 9:00 a.m., and the French Pastry classes begin at 1:00 p.m. We open the kitchen ten minutes prior to the beginning of class. We ask that you do everything you can to arrive on time. If you meet a delay and will be arriving more than 10 minutes late for a Market Table Class, please contact the Teaching Kitchen to arrange to catch up with the group. 

 


MINIMUM PARTICIPATION for GROUP AND PRIVATE CLASSES

Although it is quite rare, from time to time, our regularly scheduled cooking classes will not achieve our minimum number of 2 participants.  If this happens, an effort will be made to find another suitable class convenient to the single participant's availability.  If a suitable replacement date cannot be found, the single participant will receive a full refund.  Our minimum number for an exceptionally scheduled private class is 4 participants.  

 


THIRD-PARTY RESERVATIONS

For specific legal reasons, we do not allow Plum's classes to be sold or re-sold as a product or part of a tour package by a third party, tour operator, or travel agency.  If a reservation is made as a group, the person making the reservation must be in the group.  Agreeing to these terms and conditions, you confirm that you are not a travel agent making a business oriented third-party reservation.  Plum Lyon Teaching Kitchen reserves the right to cancel any third-party reservations found to be made by travel agents or tour operators.

 


DIETARY RESTRICTIONS AND SENSITIVITIES

Dietary restrictions, food allergies and sensitivites are handled on a case-by-case basis through direct contact by e-mail with Lucy at Plum Lyon.  They are generally accommodated through alternatives with plating.  As we are learning technique with classic recipes, French Pastry workshops cannot eliminate or make alternate versions to replace sugar, milk products or wheat flour.  We may accommodate vegetarian or selective meat requests in Market Table classes with the understanding that these choices may be prepared in class and presented to other guests at the table.  Please note:  If you have life-threatening or severe allergies or a medically imposed elimination diet, please do not sign up for a group class and instead inquire about the availability of a private class.  This way we can take the measures necessary to meet your specific needs - and still do a great class for you. 

 


CANCELLATION POLICY

We understand that sometimes plans change or mistakes are made while you plan your trip. Plum will honor all reasonable cancellation requests with a 100% refund. Since Plum Lyon's classes often have waiting lists and every effort is made to fill the spot should you need to cancel, often there's a good chance we can find someone to fill your spot.  Please be aware however that a reasonable time frame is needed to re-fill a cancelled spot in a class. If you cancel less than 10 days before your class, a refund will only be provided if we can get a confirmed replacement by class time.  

 

Thanks for your kind understanding.  If you have questions, please contact us through this website.